Protocols

      

BOARDING PROTOCOLS

Every pet(s) will undergo a *complimentary pre-boarding examination by the attending All Creatures Animal Hospital and Luxury Boarding Suites veterinarian before transferring to the boarding facilities. *Sick pet(s) require Doctor examination and full charges may apply.

Online scheduling of suites does not guarantee the availability of that particular suite. Our staff will accommodate your preferences to the best of their ability. Please book 24 hours in advance and cancel 24 hours in advance for best service.

No one likes last minute rushing, so our boarding check-in times are Monday through Friday 8am- 6:30pm PST, Saturday 9:00am- 3:30pm PST and Sunday 10:00am- 1:30pm PST. Boarding check-out times are Monday through Saturday prior to 10:00 am PST and Sunday 11:00 am PST to avoid additional boarding charges.

To protect the health of all our vacationing guests, We do require proof of current vaccinations according to our standards for adult pets and current (per our schedule) vaccinations for puppies and kittens. Vaccinations required for Dogs are;- DHAPP, Corona, Bordetella and Rabies. Bordetella (kennel cough) must have been given in the last six (6) months to be considered current for boarding. Bordetella (kennel cough) is highly contagious and even with the protection of this vaccination, contraction of Bordetella is still possible, however the vaccination does decrease this risk. We highly recommend the Lyme vaccine for all dogs. Vaccinations required for Cats are- FVRCP, FELV and Rabies. We do recommend FIV and FIP vaccines for cats. All Creatures Animal Hospital and Luxury Boarding Suites is not responsible for contraction of contagious disease(s), however we do all we can to protect the health of all.

Included in our efforts to protect the health of all our visiting guests, All Pets must be free of fleas, flea dirt, Ticks, Intestinal Parasites, etc. If any of these ectoparasites are observed on your pet, treatment will be implemented at the owner's expense including but not limited to medicated bath and/or ectoparastic topical and/or oral treatment at the owner's expense. All Creatures Animal Hospital and Luxury Boarding Suites also offers medical boarding at an additional charge. See our price page for more information.

We have licensed Veterinarian Doctors on staff at our cutting edge facility. In the event of your pet(s) medical emergency while boarding, All Creatures Animal Hospital and Luxury Boarding Suites staff will administer emergency care as needed at the owner's expense. Staff will also do their due diligence to contact owner(s) of the emergency and communicate necessary treatment for the animal(s)concerned. Please keep in mind we do not have staff on premises after hours.

All Creatures Animal Hospital and Luxury Boarding Suites has implemented these procedures and protocols to allow the Doctors and staff to monitor the health and care of every pet(s)that are entrusted in our care. All owners are responsible to communicate with All Creatures Animal Hospital and Luxury Boarding Suites staff regarding pet(s) behavior temperament (especially chances of biting, scratching, etc.)

THERE IS NO PERSON ON THE PREMISES AT THE FACILITY AFTER HOURS

All Creatures Animal Hospital and Luxury Boarding Suites does it's best to keep track of all vacationer's luggage and carry-ons, however Bowls and leashes are NOT permitted with boarders; we use our own and don't want yours to get damaged, lost or used on another vacationer. Bedding, Blankets, Toys, especially Food and treats are STRONGLY encouraged for all vacationers. Pets like the scent of their own items and the taste of their own food.

Comforts From Home

Bring Some Items From Home

Pet guests are welcome to bring their favorite things

(marked with a permanent marker)

Food and Treats

We feed Hill's Science Diet? for both dogs and cats, but we accommodate special meals except raw-meat diets. If you bring food at check-in, please keep single meal servings in containers or bags labeled with your pet's name, and provide written feeding instructions. Treats are also welcome.

Blankets and Toys

Bring your pet's favorite blanket, toy or any item with a familiar scent?and adding his or her name to it is a good idea. Limit to two items please.

Medications

We'll administer prescribed medications if they're in the vet's original container. The Doctor may also require an exam prior to boarding; please discuss this with All Creatures Animal Hospital and Luxury Boarind Suites staff prior to your reservation (A daily fee applies to this service.)

No Bowls. Leashes will be returned after check-in.

 

 

 

 

 

 

PAYMENT POLICY

Especially during medical emergencies, it's often difficult to discuss the costs.

Our medical facility has your pet(s)treatment as our immediate concern.

However, we do have costs of our own in order to administer treatment to our patients. 

Therefore, we do require PAYMENT IN FULL at the time service(s)/estimate(s) rendered.

For your convenience, we accept Visa, MasterCard, Discover, Care Credit and Cash. 

 No Checks. We also work with most insurance carriers in processing of required forms.

Applications for Financial Services Are Available At The Bottom Of This Page.

Care Credit is a third party financing provider, we are not responsible for them or their decisions or

implied information. Contact Care Credit directly for questions and concerns regarding their services